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Click Here to view our Christmas cut-off dates
Click Here to view our Christmas cut-off dates

Premium Delivery Services also Reduced:
Royal Mail Tracked 24 Delivery reduced to £4
Parcelforce Express 24 reduced to £5
plus more options!

UNITED KINGDOM ONLY
Excludes: Chairs, Desks, Gaming PCs. Monitors & PC Cases also excluded to Northern Ireland, Highlands & Islands

CHRISTMAS ORDER & SERVICE CUT-OFF DATES

During the Christmas period, couriers will generally have a huge demand on the network. As a result delays may occur. For orders to arrive by Chrismas, we advise ordering before 2PM by the following dates:

- Standard Delivery: Monday 16th December

- Royal Mail Tracked 24: Thursday 19th December

- Parcelforce Express 24: Thursday 19th December
- Parcelforce Express 48: Wednesday 18th December
- Parcelforce Saturday: Friday 20th December

- DPD Next Working Day: Thursday 19th December
- DPD Two Day: Wednesday 18th December
- DPD Saturday: Friday 20th December
- DPD Sunday: Saturday 21st December (Order before 1PM)

Orders placed after these dates are NOT guaranteed to be delivered before Christmas. We do aim to dispatch you order as soon as possible. However courier collections & delivery dates will be less frequent until after 2nd Jan 2025.

Please Note: From 23rd December to 1st January 2025, courier operations will be reduced/limited. Please expect delays & next working day services may not be delivered the following day until after 2nd January 2025

For International deliveries, order cut-offs will vary depending on many factors including country, region, courier and service. Please contact us for further information regarding cut-off times for Christmas.

Before ordering please check the current service status with your courier of choice for any additional delays/distruptions. You can find the service status page for each courier below:

- Royal Mail: https://www.royalmail.com/service-update

- Parcelforce: https://www.parcelforce.com/service-updates

- DPD: https://www.dpd.co.uk/content/products_services/uk_issues.jsp

Please note: The delivery estimates at checkout DO NOT factor in any delays or distruptions to their service. Please adjust delivery expectations accordingly.


Delivery Information

Our delivery rates are calculated based on the product weight & delivery address. You can calculate the exact shipping cost by adding your needed items to your card and then using the shipping calculator found above the checkout button. You can also check out shipping prices at checkout.

Custom PC and International deliveries are calculated based on item weight & value and can vary in price. Use the shipping calculator to get an exact price.

Delivery times will vary depending on the service, the estimated delivery speed will be shown below the delivery method at checkout. For Standard delivery, you can view the estimated delivery times below:

Standard Delivery (Excluding peak times):
3-5 Working Days

Standard Delivery for Large Items (PC Cases, Monitors, Chairs, etc) to Highlands, Islands & Northern Ireland:
7-9 Working Days

Important Notice: Delivery estimates are not guaranteed. Unforseen events may cause delays within the courier networks, these can be caused many many variables such as high volume/demand, weather, vehicle breakdowns, customs delays, human error, etc.


Despatch Times

While we aim to ship with your selected courier whenever possible. Depending on courier availability, item value or other variables your order may be shipped via a different courier/service than selected. If this is the case, we will aim to match the closest available service with the one selected, in some instances we may upgrade you to a faster service.

Our main courier collections & cut-off times are as follows: (Excluding National/Bank Holidays)

Day Order Cut-Off Times

Monday

2PM

Tuesday

2PM

Wednesday

2PM

Thursday

2PM

Friday

2PM

Saturday

DPD Sunday Delivery: 1PM
Other couriers & services despatched on following Monday

Sunday

Despatched on following Monday

Our Cut-Off times are based on the earliest time period that the couriers are able to collect. They often collect slightly later than the stated cut-off, so if you order after the stated cut-off your order may still be despatched same-day. But this is not a guarantee.

Please Contact Us if any of the following scenarios are relevant to you:

  • You would like to know the order-cut off/dispatch times for one of our couriers not listed above
  • If you have just missed the cut-off, but would like to know if you still have time to order with same-day despatch
  • If you require your order to be delivered on a specific date or time
  • If you will not be in at your address to recieve delivery, and would like your order shipped to a local store for pick-up.

Please refer to the table below for example delivery times with Parcelforce Express 24 or DPD Next Working Day Delivery: (Excluding National/Bank Holidays)

Order Day Ordered Before 2PM Ordered After 2PM

Monday

Despatch day: Same Day

Expected Arrival: Tuesday

Despatch day: Tuesday

Expected Arrival: Wednesday

Tuesday

Despatch day: Same Day

Expected Arrival: Wednesday

Despatch day: Wednesday

Expected Arrival: Thursday

Wednesday

Despatch day: Same Day

Expected Arrival: Thursday

Despatch day: Thursday

Expected Arrival: Friday

Thursday

Despatch day: Same Day

Expected Arrival: Friday

Despatch day: Friday

Expected Arrival: Monday

Friday

Despatch day: Same Day

Expected Arrival: Monday

Despatch day: Monday

Expected Arrival: Tuesday

Saturday

Despatch day: Monday

Expected Arrival: Tuesday

Despatch day: Monday

Expected Arrival: Tuesday

Sunday

Despatch day: Monday

Expected Arrival: Tuesday

Despatch day: Monday

Expected Arrival: Tuesday

For estimated delivery ETA's for different delivery services & couriers, please contact us.

Different couriers will have different active days. See below for active delivery days for our main couriers:

Courier Service Range

Royal Mail

Monday - Sunday

Weekend delivery only available with Tracked 24 service.

Parcelforce

Monday - Friday

Saturday service available with optional Saturday delivery service.

DPD

Monday - Friday

Weekend service available with optional Saturday/Sunday delivery service.

UPS

Monday - Friday

International deliveries through our Logistics partners such as Landmark Global rely on local couriers for the last mile delivery. Service dates & times will vary depending on the local courier being used.


International Deliveries

Shipments using Landmark Global are processed when they arrive in their London depot. This means your order may take a few days in transit before your tracking is updated to "Processed".

International shipments outside of the EU & Canada do not include Duties/Tax. These fees will vary depending on your country, and will be charged upon delivery by the courier which you will be liable to pay for.

Declining/not paying these fees may result in your package being destroyed by customs. In this instance, we are not able to issue any refunds.

If your order is undeliverable or is refused and is returned to us, we are unable to refund the cost of delivery & a return shipping fee may be charged. If you would like your order to be re-shipped, you will be required to pay for re-shipping.


Have Any Questions?

If you have any questions regarding our delivery times or estimates, please Contact Us for any information.